Our Hearing Professionals
Hearing Instrument Specialist/Owner
Carl is a graduate of Mexico (Mo) High School and Avila University. He also spent four years serving as a Radioman in the United States Navy. Upon graduating from college he entered the hearing health care industry as a Missouri State Licensed Hearing Instrument Specialist in January 2000. Specializing in local service centers, Carl developed offices in the Northern and Central Missouri areas from 2002-2006 and the Central and Southern Missouri areas from 2006-2011. In October 2011 Carl purchased Hearing Solutions from Floyd Hansett, former president of the Missouri Hearing Society. Floyd founded the company from the ground up, often serving as a one person operation. He is most famous for his numerous appearances on Pepper and Friends, a local television program. Hearing Solutions was founded on the principals of honesty, integrity and superior product knowledge. In keeping with that tradition, Carl has continued to grow the Hearing Solutions brand while adhering to the principals that make the company different from many of its competitors. A commitment to product knowledge and continuing education is the backbone to any hearing practice. Carl enjoys attending seminars and conferences that allow him to experience the latest developments in the hearing health care industry. Being an independent office allows Hearing Solution's the flexibility to treat each individual situation with the best technology available.
As a member of the International Hearing Society and Missouri Hearing Society, Carl believes in supporting advocacy groups who protect the rights of both consumers and companies. His approach is to treat anyone who comes through his doors as a member of his family. Through proper fitting, counseling, adjustments and follow-ups Hearing Solutions has maintained a stellar reputation and an outstanding fitting success rate. This is what makes Carl the most happy and proud of his company.
Carl and his wife Wendy have two wonderful daughters, Sydney and Sophia. In his spare time Carl enjoys golfing, fishing, and spending time with his family. He is a fan of the Missouri Tigers and Kansas City Royals, and is still recovering from the Royals first World Series victory since 1985. Carl is a former college baseball player who coached at Avila University as pitching coach from 1996-1999. He currently coaches his daughters youth basketball teams every winter as part of Upward Sports.
A personal note:
"Thank you for taking the time to research our company. This is a very exciting time for Hearing Solutions. We have a new location in Columbia, along with the addition of my wife Wendy to our staff. It is a dream come true to have someone with Wendy's expertise in customer care working for our company. I am also blessed to continue to rely on Lynna Tollett in my Mexico office. Having two offices can present a challenge from time to time, and having Lynna helping our customers gives me great peace of mind. As you navigate through the choices presented to you in the hearing industry please remember what separates the mediocre companies from the great ones. That is an unwavering commitment to do whatever it takes to get the job done and make your hearing experience a success. That is what you will get each and every day at Hearing Solutions.”
Patient Care Coordinator
Wendy joined her husband, Carl, in 2014 and works in our Columbia office. She comes with over 15 years experience in the medical field. Her experience includes managing a large office and staff as well as insurance billing and coding. Wendy shares Carl's passion of treating patients like family and providing them the best care possible.
Wendy resides in Columbia with her husband, Carl, and their two daughters, Sydney and Sophia. In her spare time she enjoys golfing, sitting on the deck reading on warm days, and spending time with her family.
Patient Care Coordinator
Lynna joined Hearing Solutions in 2010 and works in our Mexico office. She came to us with many years of experience in customer care and has always been passionate about helping people. She has a vast knowledge of hearing aid cleaning and maintenance on all brands. Lynna works very hard to keep our patients satisfied with their hearing aids.
Lynna resides in Mexico with her husband, Don. In her spare time she enjoys camping, reading, and spending time with her family.